Frequently Ask Questions
How Can We Help?
Together we the people achieve more than any single person could ever do alone.
We provide comprehensive primary care services including routine check-ups, preventive care, chronic disease management, immunizations, and diagnostic tests.
The clinic is located at Temple Hills, MD (Old Branch Ave). We are open Monday through Friday from 8:00 AM to 5:00 PM, and on select Saturdays. Please call ahead for Saturday hours.
You can schedule an appointment by calling the clinic directly or using our online portal. We aim to accommodate same-day appointments for urgent issues when possible.
es – we welcome new patients of all ages. Please bring your insurance information and medical history for your first visit.
We maintain rigorous standards by using evidence-based guidelines, continuous staff training, and patient feedback to improve our protocols and services.
Yes, all our medical providers are fully credentialed and board certified in their specialties. We also conduct regular reviews to ensure ongoing quality.
Patient safety is a priority: we adhere to clean and safe facility standards, maintain strict infection control, follow HIPAA for privacy, and use clear communication to avoid medical errors.
We use patient satisfaction surveys, suggestion boxes, and follow-up communication to gather feedback. This information is used to continuously improve our services and patient experience.
The cost depends on the services included – basic wellness exams without additional tests have a standard rate; add-ons like lab tests or screenings are billed separately. We provide a price estimate before services when requested.
Yes, we accept most major insurance plans. Patients are encouraged to verify with their insurer beforehand to understand their coverage and copays.
We accept cash, credit/debit cards, and some payment plans. For patients without insurance, we may offer discounted self-pay rates – please inquire at billing.
Yes ‒ there is a cancellation policy. Appointments cancelled less than 24 hours in advance or no-shows may be subject to a fee.
